Saturday, June 15, 2013

How to renew/reissue the Passport

I struggled a lot to know the procedure on how to renew the passport on nearing the expiry. Please find the steps what I found for renewal/re-issuance of passport.

First time ever in my life, I am completely satisfied with a service provided by government. I just loved the process and procedure that made my passport renewal a smooth process. Great work done by Central Government Ministry of External Affairs. Thanks to TCS.

My passport just have 3 months to go for expiry. Many countries insist that your passport should have minimum 6 months validity. 

I did most of procedure online for renewal and visited the Passport Seva Kendra for document submission and fees payment. I didn't  contact any agent/agency for assistance and i did all myself.

1) Forms

First, you need to register in the passport's official site. http://passportindia.gov.in


There are two types of forms.You can choose one the forms. Both capture same information, but the way of doing is different. 


e-Form is a PDF form where you can fill data. You need to download from the following passport official site

DownLoad e forms

This mode of form does not require internet connection once it is downloaded. You can fill it up any time and  once you are done with filling the form completely, you need to save the xml and then upload to the site using your login.

Online Form Submission mode is filling the details in the website itself and you need uninterrupted net connection.

Choose any of the above modes according to your convenience. If you are not much familiar with internet/computer I recommend to use second mode "Online Form Submission"

Complete details are there in the official website, hence I am not repeating the same here again.

After form submission  you need to book a time/appointment in Passport Seva Kendra. This also can be done online. Login to site, click on "View Saved/Submitted Applications" select the radio button and then click on "Schedule Appointment".
Schedule Appointment
You may get error if you try to book from some internet cafe/office since they use same IP address. In that case, try from a different computer. Try between 5-6 pm in case you get error. 


2) Documents
  1.  Print out of appointment, make sure you take good print out, so that the bar code is clear.
  2.  Old passport in original.
  3. No photos required, photo will be taken in Passport Seva Kendra itself.
  4. Copy of first and last two pages of passport.
Optional, applicable if you require any updates in passport.
  1. If old passport is ECR required, take 10th/SSLSC copy and original to make ECNR status.
  2. If married take a copy of Marriage Certificate and original for verification at Passport Seva Kendra
You can use Document Advisor option once you login to site. For me, to change the status to married, the website asked me to take only attested copy of Marriage Certificate. However, passport officer asked me the original of Marriage Certificate. This made me run to home at high speed on bike and come back. So take all documents ORIGINAL.

3) Fees
 I paid Rs-3500 for Tatkal Passport renewal. You can use the Fees Calculator tool in the website for exact fees calculation. Link is given below.

Fees Calculator

You can pay the fees at the Passport Sava Kendra

4) Process at Passport Seva Kendra

Make sure that you reach on time, show the security the appointment print out and he will allow you to enter the Passport Seva kendra.

Proceed to reception and they will ask weather you have all documents and give you a token number printed on a paper.

There are three set of counters namely A, B and C. There will be many counters like A1, A2, B4, C4 etc. 

First you will be guided to any of A counter.All fees, photo shoot, fees receipt done at A counters.

Once you are done with A counter, you need to proceed to any of B counter.Here, they verify all originals and checks all data you entered.

Finally, for final verification you need to move to C counter. There they will put CANCEL seal on the existing passport. 

Now you are at the exit counter, you will be given the receipt and acknowledgement and you are done.

Make sure that in the receipt the status printed as GRANTED. You will receive the passport in 4-6 working days.

5) General Instructions
  1. Make sure that you be on time
  2. You can register and complete all online formalities in one day and if you are lucky you can Schedule Appointment next day. You can complete all formalities on that day itself. Hopefully once you are done at Passport Seva Kendra.
  3. Take all original documents with you.
  4. Website is maintained by Tata Consultancy Services(TCS). They also handle the reception and A counters. They are really helpful and guide you.
  5. The Passport Seva Kendra where I went is at Thrichur, Kerala. It doesn't look like a gov office, it looks like a IT company or hi-tech hospital. Very clean, very efficient, helpful officers, very systematic, Great thanks to them!!!!!!!